Privacy Policy

Terrastack Technologies Private Limited

Last Updated: February 2026

1. Introduction

Terrastack Technologies Private Limited ("Terrastack", "we", "us", or "our") is committed to protecting the privacy of individuals whose data we process. This Privacy Policy explains how we collect, use, store, and protect data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Data We Collect

Non-Personal Data (Primary):

We primarily process publicly available, non-personal geospatial data, including:

  • Satellite imagery
  • Government land records
  • Crop and agricultural statistics
  • Climate and weather data
  • Infrastructure and amenity data
  • Census and demographic statistics
  • Property and land valuation indices

Personal Data (Minimal):

We may receive limited personal data from our clients for verification purposes:

  • Applicant name
  • Land/property location coordinates

This data is received from our clients and is not collected directly from individuals.

3. How We Use Data

We use data for the following purposes:

  • Land ownership verification against official government records
  • Agricultural income and productivity estimation
  • Location-level risk assessment (healthcare access, climate risk, infrastructure)
  • Market potential and branch penetration analysis for clients
  • Improving and maintaining our platform and services

4. Legal Basis for Processing

We process data based on:

  • Legitimate Use: Processing of publicly available government data for lawful purposes
  • Contractual Obligation: Processing personal data received from clients under valid service agreements

5. Data Sharing

We share data only with:

  • Clients who requested the verification or analysis
  • Service providers who assist in delivering our services (under strict contractual obligations)

We do not sell, rent, or share personal data with third parties for marketing or any unrelated purposes.

6. Data Retention and Deletion

  • No PII Stored Beyond Processing: Personal data received for verification is not retained after processing is complete.
  • Client-Specific Data: Deleted upon engagement termination, with written confirmation provided upon request.
  • Logs: System logs are anonymized and do not contain identifiable personal information.

7. Data Security

We implement robust security measures to protect data:

  • Encryption at Rest: AES-256 encryption for all stored data
  • Encryption in Transit: TLS 1.2+ for all data transmission
  • Access Control: IAM role-based access controls
  • Network Security: Isolated database subnet, Security Groups, VPC Flow Logs
  • Infrastructure: Hosted on AWS Mumbai (ap-south-1), compliant with DPDP Act data residency requirements
  • Backups: Daily encrypted backups to Amazon S3
  • DDoS Protection: AWS Shield Standard provides automatic, always-on Layer 3/4 mitigation

8. Your Rights

Under the DPDP Act, 2023, you have the following rights:

  • Right to Access: Request information about your personal data being processed
  • Right to Correction: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Grievance Redressal: Raise complaints regarding data processing

To exercise any of these rights, contact us using the details provided below.

9. Grievance Redressal

If you have any concerns, feedback, or complaints regarding your data or our services, you may submit them through our Grievance Redressal Form:

Grievance Form:

https://docs.google.com/forms/d/e/1FAIpQLScJilWNG0WCbOpnsSf5l9xpwwIn5RYIM48AcVt6wjcykRkvWA/viewform

Alternatively, you may contact us via email:

We will acknowledge your complaint within 48 hours and aim to resolve it within 30 days.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

For any questions regarding this Privacy Policy, please contact us:

Terrastack Technologies Private Limited

SINE, IIT Bombay, Powai, Mumbai - 400076

Email: info@terrastack.in

Website: www.terrastack.in